(Our story)

Est. 1975 — Diss, Norfolk

Fifty years,
one bench.

Founded in 1975, and still family-run. We design and make jewellery by hand in our workshop above the shop in Diss — bespoke commissions, repairs, and a curated collection. We work with customers from across the Norfolk–Suffolk border, from Diss and Harleston to Eye and the surrounding villages.

The Jewellery Workshop team outside the shopfront in Diss, Norfolk

Established

1975

At the bench

Fifty years

The workshop

Family-run

The family

It began in 1975 with a single bench in Diss, and the idea that a well-made piece should outlast its maker. Fifty years on, the family still works side by side.

Most of the work happens here. Design, making, stone-setting, repairs and restoration are done at our own bench above the shop, so when you bring us a commission or a treasured piece, you speak directly to the person working on it. Where a piece needs a specialist stage such as casting, enamelling or fine setting, we entrust it to specialists we have worked with for years.

We still finish every piece by hand. It’s slower, and we prefer it that way: a hand-finish gives jewellery a character no machine would, which is why so many of our pieces are still worn, and re-worn, generations later.

We’d sooner mend a piece than see it replaced.

The Jewellery Workshop — since 1975

What we stand for

Craftsmanship, conscience & community

Made by hand

Designed and finished at our own bench, with methods refined over fifty years. Heirloom quality, built to be worn for a lifetime and handed on.

Kinder materials

Recycled gold, ethically sourced and reclaimed stones, and heirlooms remade — the same metal, without the mining.

Always part of it

Honest, supportive advice with no obligation — and a free annual check-up on anything we make. You’re always part of the workshop.

(03)  Meet the Team

The hands behind
every piece.

We have been family-run since 1975, on the same corner of the Diss Heritage Triangle. The people who greet you in the gallery are the ones who cut, set and mend at the bench: Hatton Garden-trained goldsmiths, a lead designer, and gemmology behind the counter.

Our Designer, Goldsmiths & Jewellers

The studio & bench · led by Yvonne

Yvonne, Lead Designer at The Jewellery Workshop in Diss, Norfolk

Senior Designer Goldsmith

Yvonne

Yvonne’s connection to The Jewellery Workshop is a full-circle story that spans over three decades. Her journey began right here in Diss as our Saturday Girl, a role that sparked a lifelong passion for jewellery design. After honing her craft with renowned industry names, Yvonne returned to us in 2025, bringing her unique talent back home to our workshop. A multi-award winner with the GCDC (Goldsmiths’ Craft & Design Council), she possesses a rare gift for translating a client’s vision into a tangible masterpiece. Whether she is using Adobe Illustrator or traditional gouache, Yvonne’s designs are works of art in themselves. If you are looking to commission a bespoke piece, Yvonne is the expert you’ll sit down with for your design consultation.

Mark, Senior Goldsmith at The Jewellery Workshop in Diss, Norfolk

Senior Goldsmith

Mark

Mark, our seasoned goldsmith with over 30 years of experience, is a master of his craft. He excels in creating bespoke jewellery, turning your vision (no matter how obscure) into reality. His expertise in complex restorations is unparalleled; he can completely remake worn rings, restoring them to their original beauty. This unique ability to tackle restorations that others deem impossible makes him an invaluable asset to our workshop. For Mark, the true joy of his work comes from collaborating directly with clients; he loves hearing their unique stories and weaving those personal narratives into the jewellery he designs and crafts, becoming a meaningful part of their jewellery journey.

Paul, Goldsmith at The Jewellery Workshop in Diss, Norfolk

Goldsmith

Paul

We welcomed Paul to the team in 2025, adding over four decades of master-level craftsmanship to our workshop. Paul’s journey began in London’s jewellery district, Hatton Garden. His career has seen him working with some of the most prestigious luxury jewellery brands in Bond Street, honing his skills as a professional mounter and mastering the intricacies of fine jewellery creation. Paul has a remarkable talent for transforming ideas into exquisite physical pieces. Whether he is constructing a technically complex custom design or carefully restoring an antique piece, his vast experience allows him to bring exceptional quality to every project.

Lyn, Jeweller at The Jewellery Workshop in Diss, Norfolk

Jeweller

Lyn

Lyn’s journey with The Jewellery Workshop began over 40 years ago and her commitment to the craft and The Jewellery Workshop remains unwavering. Her skills lie in the meticulous repair and restoration of treasured jewellery heirlooms, breathing new life into cherished pieces and preserving their stories for generations to come. Your repairs are in exceptionally safe hands with Lyn. Lyn trained in Hatton Garden and at Sir John Cass College of Art and Design and holds a City & Guilds qualification in Diamond Mounting.

Eve, repairs and remodelling goldsmith at The Jewellery Workshop in Diss, Norfolk

Designer Goldsmith

Evé

Evé is the newest member of our team, though her journey with The Jewellery Workshop began back in 2021 as our Saturday assistant. Her talent was clear from the start; she spent her university breaks learning more at our benches and developing a deep-seated passion for every facet of the craft, from intricate repairs to bespoke design. Evé recently joined us full time after graduating with a First Class Honours degree in Jewellery and Silversmithing – Design for Industry. Her fresh, creative energy and technical skill make her our “rising star” at the bench. Whether she is sketching a new concept or working with precious metals, Evé’s enthusiasm for the industry shines through in everything she creates.

Start a commission

Book a design consultation.

Sit down with Yvonne, our lead designer, complimentary and unhurried, and see your idea drawn up before anything is made.

Front of House

The gallery · five of us

Manager

Charlotte

Charlotte brings a wealth of experience to The Jewellery Workshop, having spent the past 11 years within the industry. As Manager, she oversees daily operations, ensuring every client receives the highest level of service and expertise. Charlotte creates an inspiring environment, a talent reflected in her exceptional visual merchandising and curated stock displays. Beyond her managerial role, she is a skilled pearl and bead stringer who designs and makes several of the unique beaded pieces featured in-store. Charlotte has a natural talent for connecting with customers and her friendly and knowledgeable demeanor creates a welcoming atmosphere for everyone who visits The Jewellery Workshop.

Deputy Manager and Valuations Lead

Jacquie

Jacquie brings over 30 years of luxury jewellery expertise to the team, beginning her career as a master jeweller’s apprentice. This technical foundation gives her a rare, “behind-the-scenes” understanding of how pieces are constructed, an invaluable asset when advising customers on the quality and care of their own jewellery. Currently undertaking advanced studies with the NAJ to become a Registered Valuer, Jacquie provides essential in-house support for jewellery appraisal and valuations.

Sales Assistant / Account Manager

Victoria

Victoria has been a friendly and familiar face at The Jewellery Workshop shop for nearly 20 years. She is the person who keeps everything running smoothly, handling the accounts and administrative tasks whilst also providing outstanding customer service, and even lending her expertise to stringing delicate pieces. Victoria has the ability to connect with our customers. She listens with empathy and helps them find the perfect piece. Her own jewellery preferences reflect her refined taste: classic and understated with a touch of sparkle!

Creative Assistant

Sophie

Sophie’s journey in the jewellery world began right here at The Jewellery Workshop, where she started as a Saturday girl 15 years ago! After working as a designer in the world of luxury fashion in Milan, she found her way back to her jewellery roots in 2020. Her creative eye and friendliness make her an invaluable part of our team. With a special interest in photography and all things design, she helps us showcase the beauty of our jewellery. You’ll often find her behind the camera, capturing the beauty of our pieces for our social media and displays.

The Family Behind the Workshop

Directors · since 1975

Directors

Jennie & Jerome

Jennie owns The Jewellery Workshop, carrying on the business her late husband John founded in 1975. She keeps a creative hand in it and is set on the shop staying part of the Diss community. Their son Jerome, a designer, gave the workshop its branding and logo, refitted the shop and rebuilt this website, and now helps run the day to day.

Visit the workshop

Diss, Norfolk

Pop in — the kettle’s on. Whether you’re planning a commission, bringing a piece for repair, or curious about the craft, you’re welcome at the bench — with honest advice and no obligation.

The workshop
1 Market Place
Diss, Norfolk IP22 4JT

Opening hours
Monday – Saturday, 9.15 – 4.45
Sunday, closed

Call ahead on 01379 644790 if you’d like to be sure a goldsmith is free to see you.