Our designer. Our bench. Your piece. Family-run in Diss since 1975, we design your bespoke commission with you and make it by hand at our own bench, built to be worn for a lifetime and handed on. A modern, everyday heirloom.
Commissions from
£500
Start to finish
About 12 weeks
Your maker
A senior goldsmith
Why choose bespoke jewellery
A piece you’ll never take off shouldn’t come off a shelf. It should be designed around the moment it marks, then made a few steps from where it was drawn. Most begin with a bespoke engagement ring, the one piece where the design should be as particular as the person.
Almost everything happens under our own roof. Design, goldsmithing, engraving and finishing all happen at our bench in Diss; only the occasional specialist step, like a particular stone setting, goes to a trusted hand we’ve worked with for years.
It’s an investment, not a purchase. Recycled gold, meticulously sourced stones, and a hand-finish that holds its character for decades. Most pieces we make are still being worn — and re-worn — generations later.
How a bespoke commission works
About 12 weeks
1
The consultation
Tea at the workshop — or a call or email to begin. Bring photographs, heirlooms, half-formed ideas; we talk through the piece, metal, stones, budget and any date to work towards.
Week 1
2
Your design, illustrated
Yvonne develops your ideas into detailed hand-drawn illustrations, so you can see the piece before it’s made — and we research the right stones, yours or sourced on approval. Where a design calls for it, a wax to try.
Weeks 2–3
3
Presented & quoted
We show you the illustrations and give a clear, honest quote. Change anything until it’s right; a 30% deposit then secures your commission.
Week 4
4
The making
Made by hand at our bench in recycled gold or platinum, stones set, and hallmarked at the Birmingham Assay Office before it ever leaves the workshop. You’re kept updated throughout.
Weeks 5–11
5
The reveal
Collected at the bench in our packaging, with a written description and professional photograph — and a complimentary annual service to keep it as bright as the day you collected it.
Week 12
Materials, chosen with care
Recycled, reclaimed & meticulously sourced
Recycled gold
Every piece begins as recycled 9ct or 18ct gold, alloyed at our own bench. The same metal, none of the mining.
Stones with a past
Ethically sourced gems and old-cut diamonds — or the stones already in your family’s jewellery, given a new life.
Remodelled heirlooms
Tired or broken pieces melted and remade into something you’ll wear — keeping the metal, the memory, and the story. See our jewellery remodelling service.
How much does bespoke jewellery cost
Budget agreed honestly, up front
Simplicity — silver
Silver designs with a few key details. Elegant, but understated.
from £500
Simplicity — gold
A few focal stones in simple settings; ideal for incorporating inherited gems or semi-precious stones.
£1,000–£2,000
Unique
Colourful gemstones, hand engraving, shoulder stones or special motifs — a treasured, story-filled heirloom.
£2,000–£5,000
Statement
Bold pieces built around larger precious gemstones or multi-stone arrangements.
£5,000–£10,000
Exceptional
The highest-quality 18ct gold or platinum, with exceptional stones — modern heirlooms cherished for generations.
from £10,000
Custom-made & remodelled heirlooms
Over fifty years at the bench, and a portfolio of more than a hundred finished pieces.
Not every commission starts from a blank page. Many begin with gold or a gemstone you already own, a custom-made piece built around your ideas, or an inherited ring remodelled into something you’ll actually wear.
Whether you call it bespoke or custom-made jewellery, the process is the same: designed with you, made by hand at our Diss bench. If you have a piece to bring back to life, see our jewellery remodelling service.
Browse the full bespoke jewellery portfolio to see rings, necklaces, earrings and remodelled heirlooms made here in Diss.
Common questions about bespoke jewellery
How much does bespoke jewellery cost?
Bespoke pieces start from around £500 in silver and £1,000 in gold, rising through to statement and exceptional commissions over £10,000, and using your own gold or stones can reduce the cost. We agree a clear budget at the first sitting and design to it, and a 30% deposit secures your commission.
What is bespoke jewellery?
Bespoke jewellery is designed with you and made by hand for you alone, rather than bought ready-made. You don’t need to arrive with a finished idea; most people bring a feeling, a photograph or an old piece, and we sketch from there. The design is a conversation, not a brief.
How long does a bespoke commission take?
About 12 weeks from the first sitting to collection. We’ll always give you an honest timeline up front, and can sometimes work faster for a particular date.
Can I use my own gold or gemstones?
Almost always. We regularly melt down inherited gold and re-set existing stones, keeping the material and the memory while giving you something you’ll actually wear.
Do you remodel or redesign inherited jewellery?
Yes. Tired or broken pieces can be melted and remade, or a single stone reset into a new design, keeping the metal, the memory and the story. See our jewellery remodelling service for how it works.
Can I bring in a loose gemstone?
Of course. If you have a loose stone, whether inherited or bought while travelling, we can design a piece around it. We’ll advise honestly on how it will set and wear before any work begins.
Do you make custom-made engagement and wedding rings?
Yes. Engagement and wedding rings are the pieces we’re asked for most. See our bespoke engagement rings and bespoke wedding rings, each designed with you and made at our Diss bench.
Do you work with customers outside Norfolk and Suffolk?
Yes. Many commissions begin with people in Diss, Norwich and across Norfolk and Suffolk, but we work with customers further afield too, by appointment and by post. Wherever you are, the design starts with a conversation.
Where is your jewellery made?
Here in Diss, at our own bench. Design, goldsmithing and finishing all happen in the workshop, so you always know exactly whose hands made your piece. Only the occasional specialist step goes to a trusted partner we’ve worked with for years.
Begin a commission
We reply within two working days
Tell us the story
The more you can tell us, the better we can advise. Prefer to talk it through? Call 01379 644790 — Mon–Sat, 9.15–16.45.